FAQs / Frequently Asked Questions

How do I know if Mudmasky Facial Masks are right for me?

Mudmasky is designed to fit any skin type, man and woman, all ages. However we don’t recommend it to children younger than 12 years old. Because we believe there skin doesn’t need a facial mask.

How do I know if Mudmasky Facial Masks are safe to use?

Consumer safety is our top priority at Mudmasky. Mudmasky is tested by an independent company named Balis Micro BV, based in the Netherlands.

Is the Facial Detox Purifying Recovery Mask the only product of Mudmasky?

At this moment the Facial Detox Purifying Recovery Mask is the only product Mudmasky can offer you. We have designed this Facial Mud Mask to be an all-in-one Mud Mask. We are busy creating a new product (not a Mud Mask) that will be launched in the summer of 2016.

How often do I need to use Mudmasky?

The Facial Detox Purifying Recovery Mask can be used once or twice a week. We don’t recommend it to use it more than twice a week. We don’t recommend any Mud Mask to use more than twice a week!

Do your products contain parabens?

Mudmasky is paraben and sulfate-free.

Is Mudmasky tested on animals?

Mudmasky is not tested on animals. We are a big supporter of cruelty-free methods of safety testing.

Is Mudmasky really 100% natural?

Mudmasky only uses ingredients derived from natural resources. All ingredients are skin-friendly. This does not mean that some ingredients, like Polysorbate 20, aren’t (synthetically) modified. We have used less than 3% modified ingredients. The reason that we have used some modified ingredients is because theoretically it’s impossible to use a substitute for that ingredient.

What is the shelf life of Mudmasky?

We use a tube with a so-called EVOH barrier, which is especially designed for Mudmasky. This tube ensures freshness of the ingredients (including anti-oxidants) for 12 months after opening. Mudmasky is made with natural ingredients so they will react to extreme heat or cold. Store Mudmasky at room temperature, out of direct sunlight to maximize product life and efficacy.

How should I apply the Facial Detox Purifying Recovery Mask?

1) Wash your hands and remove make up.
2) Apply a thin layer to your face.

Dry Skin – 7 minutes
Normal Skin – 9 minutes
Oily Skin – 11 minutes

3) Remove mask with cold water.

Note: Test patch on sensitive skin

The Facial Detox Purifying Recovery Mask didn’t dried completely up, is this normal?

Yes, the mask adjusts to your skin type. It depends on your skin type if it dries completely up or not.

How long before I see results?

With The Facial Detox Purifying Recovery Mask, results are visible within minutes. Over time, results become cumulative and even more dramatic. For most clients, noticeable improvement is reached after one month of using the products.

Why are your Facial Masks more expensive than traditional drug store brands?

We formulate our products with high quality, natural ingredients that are simply more expensive.

Where is Mudmasky made?

Mudmasky is made in Amsterdam, The Netherlands (Holland).

What if my question is not listed here?

Feel free to email us any time at info@mudmasky.com.