FAQ | ABOUT THE BRAND
IS MUDMASKY® REALLY 100% NATURAL?
MUDMASKY® only uses ingredients that come from natural resources. All ingredients are skin-friendly. This does not mean that some ingredients, such as polysorbate 20, are not (synthetically) modified. We always use less than 3% modified ingredients. The reason we have to use these ingredients is that it is theoretically impossible to use a substitute for this ingredient. For the GlamCare (Make-up) line we do use chemicals, but these are all kind for your skin and Certified Clean.
IS MUDMASKY® VEGAN?
Mudmasky® products are not tested on animals, but not all Mudmasky® products are 100% vegan. The product page shows which products are 100% vegan.
IS MUDMASKY® ORGANIC?
All MUDMASKY products are made from natural resources. Most of these ingredients are organic. However, we do not advertise that they are organic. Nowadays, the term “organic” is used by many skincare companies, but the meaning of this term is rather vague. Unlike food, consumers in the skincare industry are not protected if the term ‘organic’ is (mis)used on a product. Read more about the term organic.
WHERE ARE THE MUDMASKY® MASKS, SKINCARE & GLAMCARE MADE?
MUDMASKY® started producing mud masks in Amsterdam (201%), in the Netherlands. Since 2022 MUDMASKY® is also producing in France and some GlamCare products are also made in Italy. Not only the products, but also the tubes are made in Europe. PURE products are from regions and are from anywhere from the world. Behind every product you will see a flag. These are the countries of production:
🇳🇱 MADE IN THE NETHERLANDS
🇫🇷 MADE IN FRANCE
🇮🇹 MADE IN ITALY
HAS MUDMASKY® BEEN TESTED ON ANIMALS?
Absolutely not! MUDMASKY® is not tested on animals, we are big advocates of cruelty-free methods of safety testing. MUDMASKY® is also PETA-certified. This is also the reason that we do not sell in China. China still requires animal testing (updated April, 2023).
DO ANY OF THE MUDMASKY® PRODUCTS CONTAIN PARABENS?
No. MUDMASKY® is free from parabens and sulphates.
WHY ARE MUDMASKY® PRODUCTS MORE EXPENSIVE THAN CONVENTIONAL DRUGSTORE BRANDS?
We formulate our masks with high-quality ingredients that are simply more expensive. Furthermore, we produce in Europe (France, Netherlands & Italy), which is not comparable with cheap-labor countries like China.
FAQ | SAFETY
HOW DO I KNOW IF MUDMASKY® PRODUCTS ARE RIGHT FOR ME?
MUDMASKY is formulated to be friendly to everyone! We want to make you feel loved and cared for. Therefore, anyone can use MUDMASKY®, regardless of age, gender, skin type or skin colour. We always recommend a patch test before using any skin care product.
HOW DO I KNOW IF MUDMASKY® FACE MASKS ARE SAFE TO USE?
Consumer safety is our priority. All MUDMASKY® products are manufactured in the Netherlands, France and Italy. We produce our products according to the highest industry standards. MUDMASKY® is tested by an independent company called Balis Micro BV, based in the Netherlands.
WHERE DO I STORE MY MUDMASKY® PRODUCTS?
Store MUDMASKY® products in a dry place. Do not expose to direct sunlight, extreme heat or severe cold. This way the natural ingredients cannot react or become active and you can guarantee the freshness of the ingredients.
HOW OFTEN CAN I USE THE PRODUCTS AND HOW CAN I COMBINE THEM?
You can use any MUDMASKY® product daily, with the exception of the Facial Detox Purifying Recovery Mask and the Serum-Infused Eye Mask. It is also possible to mix and/or layer the leave-me-on masks.
CAN I USE MUDMASKY® DURING PREGNANCY?
You can use MUDMASKY® during pregnancy and pamper yourself with it! However, the Facial Detox Purifying Recovery Mask, the Morning Boost Mask and the Serum-Infused Eye Mask are the masks we should not use too often. During this time, your body produces more hormones and detoxifies and protects itself, among other things. The clay doesn’t have to help too much. Always consult a doctor when you are pregnant.
WHICH MASKS CAN I USE UNDER THE EYES?
The Serum-Infused Eye Mask and the Vitamin-Infused Eye Serum.
WHAT IS THE SHELF LIFE OF MUDMASKY®?
We use a tube with a so-called EVOH barrier. This is exclusively for MUDMASKY® masks. This tube guarantees the freshness of the ingredients (including the antioxidants) for 12 months after opening. MUDMASKY® masks are made mostly from natural ingredients, so they will respond to extreme heat or cold. MUDMASKY® masks must be stored at room temperature and away from direct sunlight to maximise the life and effectiveness of the product.
FAQ | USAGE
CAN I USE THE LEAVE-ME-ON WINTER MASKS IN THE SUMMER MONTHS?
It is possible to use a Leave-me-on Winter Mask whenever you desire.
CAN THE LEAVE-ME-ON MASKS OF THE SEASON BE COMBINED WITH EACH OTHER?
You can combine leave-me-on masks.
WHERE SHOULD I APPLY THE AFTERMASK VITAMIN SERUM?
Apply this mask all over your face, including under your eyes and, if you like, on your neck. This also applies to our leave-me-on masks.
CAN MUDMASKY® MASKS BE COMBINED WITH OTHER BRANDS?
It is advisable to use one skincare brand’s range of products.
