FREE WORLDWIDE SHIPPING ABOVE $60 / £60 / €60 ✈️ GIFT WITH EVERY ORDER 🎁 

FAQ

ABOUT THE BRAND

Is MUDMASKY really 100% natural?

MUDMASKY only uses ingredients derived from natural resources. All ingredients are skin-friendly. This does not mean that some ingredients, like Polysorbate 20, aren’t (synthetically) modified. We use less than 3% modified ingredients. The reason that we need to make use of these ingredients is because theoretically is it impossible to use a substitute for that ingredient.

Is MUDMASKY vegan?

Yes! MUDMASKY is 100% vegan and also cruelty free.

Is MUDMASKY organic?

All MUDMASKY products are made with natural ingredients. Most of these ingredients are from an organic source. However, we do not advertise them as organic. Nowadays the term of organic is being used by many skincare companies, but the meaning of the term is rather vague. Unlike food items consumers are not protected in the skincare industry when the term organic on an item is being (mis)used. Read more about the term organic. 

Where are MUDMASKY masks made?

MUDMASKY masks are made in Amsterdam, the Netherlands.

Is MUDMASKY tested on animals?

Absolutely not! MUDMASKY is not tested on animals, we are a big supporter of cruelty-free methods of safety testing. MUDMASKY is also PETA-certified.

Do any of the MUDMASKY products contain parabens?

No. MUDMASKY is paraben and sulfate-free.

Why are MUDMASKY products more expensive than traditional drug store brands?

We formulate our masks with high quality, natural ingredients that are simply more expensive.

SAFETY

How do I know if MUDMASKY products are right for me?

MUDMASKY is formulated to friendly for everyone! We ace to make you feel like you are loved and cared for. Therefor, everyone can use MUDMASKY from all ages to every gender, skin type and color. We always recommend a patch test before using any skincare product. Furthermore, the Facial Detox Purifying Recovery Mask is formulated to detox your skin, which we don't think someone under the age of 10 should yet has to use. Learn more on how to perform a patch test. 

How do I know if MUDMASKY facial masks are safe to use?

Consumer safety is our top priority. All MUDMASKY products are made in the Netherlands. We produce our products with the highest industry standards. MUDMASKY is tested by an independent company named Balis Micro BV. Based in the Netherlands.

Where do I store the MUDMASKY products?

Store MUDMASKY products in a dry spot. Not exposed by direct sunlight, extreme heat or severe cold. This way the natural ingredients won't react or become active, and you can guarantee the freshness of the ingredients.

How often can I use the products and how can I combine them?

You can use every MUDMASKY product daily except for the Facial Detox Purifying Recovery Mask and the Serum-Infused Eye Mask. Furthermore, it is possible to mix and/or layer the Leave-me-on masks.

Can I use MUDMASKY while pregnant?

You can absolutely use and pamper yourself with MUDMASKY while pregnant! Although, the Facial Detox Purifying Recovery Mask, the Morning Boost Mask and the Serum-Infused Eye Mask are the masks which we advise not using too often. During this time, you body produces more hormones and among other things detoxes and protects itself. It doesn't need too much help from the clay. 

Which masks can I apply beneath the eyes?

Every mask is ‘beneath the eye proof’ except for the 3 in 1 Hair Mask.

What is the shelf life of MUDMASY?

We use a tube with a so called EVOH barrier. This is exclusively designed for MUDMASKY masks. This tube ensures freshness of the ingredients (including antioxidants) for 12 months after opening. MUDMASKY masks are made with natural ingredients so they will react to extreme heat or cold. It is necessary to store your MUDMASKY masks at room temperature, out of direct sunlight to maximize product life and efficacy.

USAGE

Can I use the Leave-me-on Winter Mask during the summer months?

It is possible to use any Leave-me-on Seasonal Mask whenever you want but it is not expedient.

Are the Leave-me-on Seasonal Masks combinable with each other?

You can combine any Leave-me-on Mask with each other.

Where do I need to apply the Aftermask Vitamin Serum?

Apply this mask on your whole face, including beneath the eyes and if you want, your neck as well. The also goes for our Leave-Me-On masks. 

Are MUDMASKY masks combinable with other brands?

It is advised to use a product range of one skincare brand but overall, yes. 

Didn't find your answer?

Get in Touch